Self Storage
Remote Management
Cost-Conscious Remote Management Solutions Built for Self-Storage Facilities
Improve your self-storage facility’s operations with Zion remote management services. We provided tailored solutions for your facility, from call center support, digital marketing, tenant protection plans, and reputation management!
Self Storage Remote Management Solutions
Streamlined Call Answering for Busy Storage Operators
Zion’s tailored call answering solutions are built specifically for self-storage operators who need professional call answering support without the cost or complexity of hiring a full-time manager. Our trained call agents help you stay responsive, competitive, and focused on on-site operations while we handle your inbound calls.
Whether you are looking for full-time support or overflow coverage during peak hours, our flexible month-to-month call answering service ensures that call-in rentals are processed and tenant questions are answered.
Key Features:
Inbound Calls Answered By a Live Agent
Professional, friendly support for your customers and future tenants. Your facility gets 79 hours per week with 6 days of call answering coverage.
Secure New Rentals
Our agents are trained and incentivized to rent your units. Increasing your occupancy rate.
Full-Time or Overflow Coverage
We can answer your facility phone calls in a full-time or overflow capacity. Giving you options based on your facility's operational needs.
24/7 Automated Pay-by-Phone System
Don’t miss out on revenue! Provide your tenants with 24/7 payment options through our secure pay-by-phone system.
Live Website Chat Support
Our website chat feature provides your website visitors with access to chat with a real person!
Seamless Integration with Top Facility Management Software
Through our seamless integration with leading management software, our call agents can easily rent units, update tenant information, process payments, sell insurance and protection plans, and finalize move-outs.
Access to our Client Portal
Our client portal provides you with easy access to essential call metrics in one central location.
Past Due System
Zion’s past due system is to expedite your payment recovery process using call and SMS reminders. The automated system can notify tenants that they’re past due and provide an immediate, convenient path to payment.
Digital Marketing Designed for Self-Storage Growth
Drive more rentals and maximize your facility’s visibility with digital marketing strategies tailored for self-storage. From boosting your SEO to managing paid ad campaigns and building conversion-focused websites, our team helps storage operators turn clicks into rentals.
Key Features:
Search Engine Optimization (SEO)
Boost your facility’s visibility in local search results with SEO strategies built for self-storage. Rank higher, drive more organic traffic, and reduce reliance on other paid advertising over time.
Paid Search Advertising
Appear at the top of Google and Bing when renters are actively searching for self-storage near them. Our team optimizes your campaigns to maximize cost per conversion.
Social Media Marketing
Engage and reach new customers through managed content and targeted ad campaigns on platforms such as Facebook, Instagram, and more.
Content Marketing
Improve rankings and build trust with strategic, high-quality content from educational articles to unit listings written specifically for the self-storage audience.
Retargeting
Let us support your facility by staying in front of people who visited your website, keeping your facility top of mind. This gentle reminder increases the chances the visitor will return and complete a rental.
Website Design
Get a custom website optimized for converting traffic into rentals.
Build Trust and Drive Rentals with Reputation Management
Your online reputation is often a first impression to potential tenants. Zion’s Reputation Management service helps you take control of your online presence by making it easy to generate reviews, respond to feedback, and boost your visibility across various platforms.
Key Features:
Manage Your Reputation
Our reputation management software helps self-storage operators stay in control of their online presence by automatically tracking reviews across Google, Facebook, Yelp, and more. Easily monitor your self-storage facility’s online presence with all tenant reviews collected into one simple, easy-to-use dashboard.
Improve Your Search Ranking
A strong online presence helps your storage facility earn trust. Our reputation management software makes it easy to collect consistent tenant reviews, boosting your visibility and improving your ranking in search results.
Gain Valuable Marketing Insights
Get insights into what your tenants think and what they need. Take action on the information to improve your facility and stay ahead of competitors in your local storage market.
Build Brand Trust and Loyalty
More tenant reviews mean greater viability for your facility, increasing rental opportunities. Our tools help you actively engage with your tenants by responding to feedback, answering questions, and addressing concerns to build trust and a lasting relationship.
Convenient Protection for Your Tenant’s Storage
A Tenant Protection Plan (TPP) is a service that provides tenants with worry-free protection for their stored belongings. TPP allows owners to stay in the driver’s seat, providing more control while avoiding strict insurance regulations. Check out full coverage options!
- Add a New Revenue Stream To Your Facility
- Zero Costs for Facility Owners To Implement
- Increase Your Business Value
- Simple & Quick Claims Process