Call Answering for the Self-Storage Industry
Save Time. Save Money.
Convert Callers To Customers.
Serving the Self-Storage Industry for 8+ Years
Never Miss a Customer
We get it, it can be hard to answer the incoming calls while you’re busy running a business. Hiring a manager to handle calls can be expensive, and you may not always have enough time to do it all. You’re not out of options though!
By a live person 6 days a week
24/7 Automated pay-by-phone System
Full Time & overflow services available
Missed calls cost you money
Callers aren’t leaving messages. They’re hanging up and calling a competitor.
of calls go unanswered in the storage industry
of callers leave a message
of customers rent at the first facility they reach
Cost Effective Management
For a fraction of the price of an employee, our Call Answering Service can save you time and money. Even if you already have a manager, we can save you money and help expand their capacity and act as a safety net. Let us help you be more efficient!
Rent Units and Process Payments
ANSWER BILLING QUESTIONS
Automated collections service
Sell Insurance and Protection Plans
Activate gate Codes
Process Move outs
Live chat support for tenants
Seamless Software Integration
We integrate with industry leading management software companies to better serve clients across multiple platforms.
Software Data Maintenance
We get your data in your software, make sure it is cleaned up, and we keep it up to date
Local Phone Numbers
Keep your current local business phone number, or we can get one for you
Set up online accounts
Since we’re integrated with your Storage software we can process accounts for you
PCI compliant for privacy and security
From Our Clients
“I really appreciate the work you and all of your people do, it has allowed me to go out and pursue other properties instead of dealing with the day to day. You have a great group of people working for you.“
“I just wanted to pause to let you know how much I appreciate you all. I met you as I started building out my first storage facility with no experience. Your company and your personal care has helped me grow into two more small locations within 3 years.”
“Just wanted to let you know the call center has been doing a great job to date! Getting the emails and texts when there are questions or issues they can’t address is perfect for us and everything they have asked about so far were things I would not have expected they handle on their own. So far amazing!! It’s like an extension of our group 🙂”