IVR Automated Payments & Past Due Calls

Simplify your day-to-day operations by implementing an IVR for automated payments and past-due calls.

Serving the Self-Storage Industry for 9+ Years

Benefits of IVR

Time Saved

Automate routine tasks and free up your staff to handle more critical operations. 

Cost Effective

Reduce operational costs by minimizing the need for additional support staff during peak times.

Enhanced Tenant Experience

Provide your tenants with a seamless, round-the-clock payment option.

PCI Compliant

Ensuring a secure payment every time for your tenants. Giving tenants peace of mind. 

Automated Payment System

Managing tenant payments shouldn’t add to your workload—especially during peak seasons when call volumes surge. With Zion’s IVR payment system, your tenants can conveniently make payments over the phone 24/7. This secure, automated solution ensures a seamless experience, reducing the burden on your staff while giving tenants an easy, hassle-free way to pay by credit card anytime.

 

Pricing

We offer flexible pricing options to suit your needs

 

Paid By The Owner

If you would prefer to absorb the cost, we can bill the facility directly a flat monthly fee.

Money icon of phone

Free IVR Payment Automation

A small convenience fee will be charged directly to the tenant, making the IVR free for the facility!
*IVR Payment Automation is only included at no cost for facilities enrolled in our Call Answering service.

 

Automated Past Due Calls

Managing past-due tenants can be time-consuming and stressful – but it doesn’t have to be. Our Automated Past Due Calls take the burden off you by contacting tenants automatically whenever they appear as past due in your facility management software.

 

How It Works

Automated Call System

Our system reaches out up to 3 times per month, ensuring tenants are aware of their overdue balance.

Voicemail Notification
If a tenant doesn’t answer, a voicemail will be left with payment details.
Live Payment Options
Tenants can either make a payment immediately or connect with a live agent for additional assistance.

Key Features

Seamless FMS Integration
Every call is logged directly into the tenant’s profile for full transparency.
Real-Time Reporting
Access reports in your Zion Call Management Client Portal to track total calls made and payments collected

Get Started
Today!