The Zion Difference

Our Mission, Our Commitment, Our People

Our Mission

At Zion Call Management, our mission is to transform the self-storage industry by streamlining operations for facility owners through tailored call answering and remote management services.

Our Commitment

We are committed to enhancing operational efficiency, reducing costs, and improving tenant satisfaction with innovative solutions that seamlessly integrate with industry-leading management software. Our goal is to empower self-storage owners with the tools and support they need to achieve greater success and deliver outstanding customer experiences.

Our People

Our people are the heart of our company and the driving force behind our success. We believe that exceptional service starts with a dedicated, passionate team. It’s our people who make the Zion Difference.

Our Timeline

2015

Christian joined Easy Storage Solutions as a partner and created the Call Answering division of the company and hired Lindsay as the 1st employee

2017

James joined the team as a Call Agent and worked his way up through each position to eventually become the COO of Call Answering

2018/2019

Christian and James and team continued to grow the Call Answering division and innovate with improved systems and features such as the automatic payment IVR and a state-of-the-art upgraded phone system.

2020

Storable purchased Easy Storage Solutions, including each of its divisions ie. Call Answering

2021/2022

Christian, James, and team worked under Storable to grow and improve the Call Answering division.

2023

Christian and James worked with Storable to divest the Call Answering division from Storable and re-brand to Zion Call Management! They were able to retain the same team that our clients have trusted since the beginning.

2024

We have been working hard to integrate our systems with industry leading management software platforms. We have also released new features such as tenant chat, client chat, and the client portal!

From Start To Finish

We are continuing to listen to our clients to offer new features while maintaining an affordable and valuable service.

From Our Clients

I really appreciate the work you and all of your people do, it has allowed me to go out and pursue other properties instead of dealing with the day to day. You have a great group of people working for you.

Mark

I just wanted to pause to let you know how much I appreciate you all. I met you as I started building out my first storage facility with no experience. Your company and your personal care has helped me grow into two more small locations within 3 years.”

Richard

Just wanted to let you know the call center has been doing a great job to date!  Getting the emails and texts when there are questions or issues they can’t address is perfect for us and everything they have asked about so far were things I would not have expected they handle on their own.  So far amazing!!  It’s like an extension of our group 🙂

Alissa

 

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