Call Answering for the Self-Storage Industry

Save Time. Save Money.
Convert Callers To Customers.

New Tenant Protection

Serving the Self-Storage Industry for 9+ Years

Never Miss a Customer

We get it, it can be hard to answer the incoming calls while you’re busy running a business. Hiring a manager to handle calls can be expensive, and you may not always have enough time to do it all. You’re not out of options though! 

phones answered

By a live person 6 days a week

Live Tenant Chat Support

24/7 Automated pay-by-phone System

Full Time & overflow services available

Missed calls cost you money

Callers aren’t leaving messages. They’re hanging up and calling a competitor.

%

of calls go unanswered in the storage industry

%

of callers leave a message

%

of customers rent at the first facility they reach

Cost Effective Management

For a fraction of the price of an employee, our Call Answering Service can save you time and money. Even if you already have a manager, we can save you money and help expand their capacity and act as a safety net. Let us help you be more efficient!

Rent Units and Process Payments

ANSWER BILLING QUESTIONS

Quote Prices

 

 

Automated collections service

 

 

Sell Insurance and Protection Plans

Activate gate Codes

Process Move outs

 

 

Live chat support for tenants

 

 

Seamless Software Integration

We integrate with industry leading management software companies to better serve clients across multiple platforms. 

Software Data Maintenance

We get your data in your software, make sure it is cleaned up, and we keep it up to date

Local Phone Numbers

Keep your current local business phone number, or we can get one for you

 

Set up online accounts

Since we’re integrated with your Storage software we can process accounts for you

PCI Compliant

PCI compliant for privacy and security

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From Our Clients

I really appreciate the work you and all of your people do, it has allowed me to go out and pursue other properties instead of dealing with the day to day. You have a great group of people working for you.

Mark

I just wanted to pause to let you know how much I appreciate you all. I met you as I started building out my first storage facility with no experience. Your company and your personal care has helped me grow into two more small locations within 3 years.”

Richard

Just wanted to let you know the call center has been doing a great job to date!  Getting the emails and texts when there are questions or issues they can’t address is perfect for us and everything they have asked about so far were things I would not have expected they handle on their own.  So far amazing!!  It’s like an extension of our group 🙂

Alissa

 

We’re ready to help you.
Say Hello!