2025 SSA June Reputation Management Article
The Self Storage Association (SSA) magazine, June edition, featured an article “In High Regard: New tools make it easier to invite and respond to online reviews,” written by Laura Williams-Tracy. In this article, Laura highlighted multiple reputation management platforms. Zion Call Management’s CEO, Christian Thurgood, was interviewed for the article..
Zion Launch Of Revue:
Zion Call Management launched Revue, a review management platform built specifically for the self-storage industry. Developed in partnership with Rev7 Digital, Revue fills a long-standing gap in the market by giving operators an intuitive, centralized tool to manage, respond to, and request online reviews across all their locations.
“We recognized for a while now that there’s been a need in the self storage industry for reputation management,” said Christian Thurgood, CEO of Zion Call Management. “Renting a storage unit is a customer experience, and other customers want to know how that experience was.”
About Zion Call Management:
The release of REVUE represents Zion’s commitment to expanding our services to encompass enhancing your tenant experience and business growth through technology.
According to Thurgood, “Our customers love it because it can pull customer lists from all of their locations. It’s easy to log in to one place and manage the reviews from one site.”
The article also discusses the proactive approach of review solicitation. REVUE’s automation features make it easy for facility owners to request feedback at the right time. This helps operators strengthen their reputation online automatically.
Interested in learning more, contact us.